Shipping times vary depending on your location and shipping method selected during checkout. Standard shipping typically takes 5-7 business days, while expedited shipping can take 1-3 business days.
My tracking information says my order has been marked delivered, but I have not received it. What should I do?
Depending on the mail carrier and their operations it's possible for tracking information to display a 'Delivered' status 1-2 days before actual delivery. When something like this occurs, we recommend taking a few precautionary steps to confirm the status of your package. • Look for a notice of attempted delivery
• Look around the delivery location for your package
• See if someone else accepted the delivery (friend, family member, roommate, neighbor, office manager, etc.)
• Contact your local post office to see if they still have your package
• Wait 1-2 days to see if your package gets delivered later by the mail carrier.
Do you offer free shipping?
Yes, we do! We offer free standard shipping on all U.S. orders and some International Orders. To qualify for free shipping, your order total must be a minimum of $50 USD before taxes and after any discounts are applied. Our free shipping promotion is also only valid for ground/standard shipping.
My package was lost. What now?
Just like anything else, mail carriers are not 100% accurate. Please confirm the shipping address on your order is correct. Then please go through these precautions to confirm the status of your package:
- Look for a "notice of attempted delivery" that is frequently left on your front door or mailbox and follow the directions on the notice.
- Look around the delivery location for your package (mailbox, porch, front door, back yard)
- See if someone else accepted the delivery (family members or neighbors)
- Sometimes packages may say delivered up to 1 business day before arrival.
If you think your package is lost please contact GeekCove Apparel
What shipping carriers do you use? Do I need to sign for my package?
We currently ship orders with USPS, UPS, DHL, and FedEx. Under normal circumstances, you do not need to sign for your package. The delivery person will leave your package in your mailbox, on your doorstep, or with your building’s concierge.
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